Postage Options

SHIPPING INFORMATION

Please see details below about delivery options in your country:

United States

Apatchy ships via UPS Ground 5-7 business days and DHL Air 2-3 business days and cost to ship is dependent on the volumetric weight of the total order. Please see the chart below for details:

Up to 500g - UPS Ground US$6 and DHL Air $10

Up to 1kg - UPS Ground US$9 and DHL Air $15

Up to 2.5kg - UPS Ground US$12 and DHL Air $20

Up to 6kg - UPS Ground not available and DHL Air $30

Over 6kg – Please email {~87|92|84|93|46|79|94|79|98|81|86|103|99|97|79|28|81|93|91~} for a quote

All orders placed on Saturday, Sunday, or holiday will not be shipped until the next business day.

Please Note: Shipping times may vary due to availability of merchandise. Shipping is not available to PO or APO/FPO boxes.

Canada

Apatchy ships via UPS Ground 5-7 business days and DHL Air 2-3 business days and cost to ship is dependent on the volumetric weight of the total order. Please see the chart below for details:

Up to 500g - UPS Ground US$6 and DHL Air $10

Up to 1kg - UPS Ground US$9 and DHL Air $15

Up to 2.5kg - UPS Ground US$12 and DHL Air $20

Up to 6kg - UPS Ground not available and DHL Air $30

Over 6kg – Please email {~87|92|84|93|46|79|94|79|98|81|86|103|99|97|79|28|81|93|91~} for a quote

All orders placed on Saturday, Sunday, or holiday will not be shipped until the next business day.

Please Note: Shipping times may vary due to availability of merchandise. Shipping is not available to PO or APO/FPO boxes.

Please note that you will be responsible for any import duties placed upon the package by your country and DHL/UPS brokerage fees for customs clearance. These fees will be COD. Any package refused at this point will be returned to our facility in the US. Your return will be subject to return fees and customs.

Any package refused at this point will be returned to our facility in the US. Your return will be subject to return fees and customs. For more information on rates for customs clearance into Canada see https://www.ups.com/ca/en/global.page?

Late Deliveries, Order Tracking & Customs

Late deliveries: All Apatchy orders ship from the United Kingdom. We aim to deliver items with standard shipping within 1 to 7 business days, though your shipping time is dependent on your location. If you feel your package is late, please email {~87|92|84|93|46|79|94|79|98|81|86|103|99|97|79|28|81|93|91~} for a tracking reference. Occasionally goods shipped internationally may be subject to delays due to customs. The customer is responsible for providing any information required by customs to ensure the goods are cleared. If your item has left our warehouse and you feel it’s severely overdue, please call us on + 44 1279 876726. You will need to quote your order reference number, please have this to hand. Alternatively, you can email us on {~87|92|84|93|46|79|94|79|98|81|86|103|99|97|79|28|81|93|91~}. Be sure to include your order number in the email.

Customs: Orders being shipped to addresses outside of the US may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges are the responsibility of the customer. When ordering from apatchyusa.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Please be advised that Apatchy Ltd cannot be held accountable for delays in customs clearance.

All delivery timescales are subject to delays caused by season or busy periods, weather and other unforeseen circumstances, though we will do everything we can to get your order to you on time

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